Cancellation Policy, Sunset Sanctuary Nosara Villas
Cancellation Policy
We know life events sometimes surprise us and interrupt our vacation plans.
We strive to balance fairness for all parties in the event of a cancellation.
We understand that travel plans can change. Our goal is to offer a policy that balances guest flexibility with the realities of managing a small, owner-operated property.
The total amount due is payable upon booking via this site. The following policy governs cancellation refunds:
Grace Period
Standard Cancellations
Peak & Holiday Weeks
Re-rental Clause
Guests may cancel a reservation within 24 hours of booking (if check-in is at least 60 days away) for a full refund.
- 60+ days before check-in: 85% refund (15% retained to cover admin and banking fees).
- 30–59 days before check-in: 50% refund.
- Less than 30 days before check-in: Non-refundable.
(Dec. 15 – Jan. 10, Easter/Semana Santa, and major holidays)
Non-refundable once booked.
If the villa can be re-rented for the cancelled dates, we will refund the amount recovered, minus a 15% admin fee.
Date Changes
One complimentary date change may be requested more than 60 days before check-in, subject to availability.